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Jerry says: "Ya....we just came back from our villa in the Bahama's! We love to travel, y'know! My wife and I have done the Volvo Overseas trip 8 or 9 times. What BJ and I like best about buying our Volvo's with Borton's Overseas program is the treatment. You just cannot beat they way they treat you, Red carpet all the way. The SAS airline folks, flying with them is such a pleasure, the people are just beautiful. From Borton Volvo, the airport, the hotel, the factory, they really go out of their way to make you feel like a king, and queen! And the food at the factory in Sweden is great. We like to take the tour at the factory each time. It's really fascinating to see the way the Volvo is built. Best of all, Volvo even pays for our air tickets!. It just boils down to being a pretty damn good deal, over all. People can't believe it. They wonder if it's legit...how do you get your car home to America, how do you get insurance....it all works! Never a problem. You can call me or BJ if you ever need a testimonial!"
- Jerry and Bjorg H.
A free trip , the car costs less, and it really is fun driving your new car out of the showroom in Sweden. We've always wondered why anyone would buy a volvo and not pick it up in Sweden.
- Dean E.
Too Good to be True!
When we first heard about Volvo's Overseas Delivery Program - we knew there must be a catch. A free trip to Sweden - discounts on the price of the car - one night hotel stay and 15 days insurance covered - and free return of the car to Borton Volvo - NO WAY!
Well, we made our first trip to pick-up an XC90 the summer of 2003, and everything they promised was true, and more, Volvo's travel agency took care of all of our needs and made this an experience of a lifetime. We were able to visit relatives in Norway, see some of Sweden and Denmark, and only had to cover our lodging, gas and food expenses during our two weeks in Scandinavia.
In 2005 we returned to pick-up our S60, and again in 2007 for an XC70, but this time qualified for the post-trip options in Barcelona and Rome. Three days and nights, at a reasonable price, with transportation, breakfast and lodging covered - plus a second free night in Goteborg, Sweden. We're thinking that 2010 will be time for another trip to Sweden for a new Volvo.
Last spring our son Eric decided it was his turn. So during his Spring Break from teaching, he picked-up a S30 with the same wonderful experience.
Borton Volvo does a fantastic job of working out all the details for you, and Martin does everything but pack your bags for you before you leave for Sweden. We know you will find this a great way to not only discover how great Volvo cars are - but also see some beautiful scenery from the comfort and safety of your own Volvo.
- John S.
My continued experience with Borton Volvo and it's owner Kjell Bergh was an A+! I would not consider another dealer. They treat me like part of the "Volvo family" and ALWAYS go the extra mile for me. The sales rep, Mark Fuzzey, was also an outstanding A+. He was clear, concise and a patient teacher in explaining the nuances of my new vehicle. - Richard S.
Our experience with Borton Volvo and their Salesperson, Karleen Byrnes, was excellent. Karleen represented both the dealership and Volvo exceptionally well. It was not just that Borton and Karleen were excellent; they could not have been better, unless of course they had changed the purchase of our XC90 to a gift. Thank you for an enjoyable experience. - Kenneth T., Mpls.
We had a terrific experience with Andrew Jensen. At top-notch representative for Volvo and Borton. - Laura & Peter S., Inver Grove Heights
Everyone at Borton was awesome! There are two things in life that I don't like and the process of buying a car is one of them, but our experience with Andrew and the Finance Department was the best car buying process we've ever had! Fast, easy and totally painless! It was a pleasure! Thank you. - Guy P., Hopkins
Andy Jensen was amazing! I have not received customer service, as extraordinary as Andy delivered! I am opening my own business and leaving a long tenn position, I have been at for over 10 years. Needless-to-say, I had a mil\ion irons in the fire and Andy was so incredible, I basically purchased my new S60 over the phone. He was more than accommodating, and if it wasn't for he's great follow through and professionalism, who knows what I would be driving now! Thank you. - Margaret A., Prior Lake
Liked the approach the sales staff had. Provided infonnation about the Volvo that was easy to understand. Not pushy. Brenda was most helpful and infonnative.
- Karen J., Minnetonka
Most friendly and easiest car buying experience of my life. No more German cars, sorry boys and girls. My sales representative was Andy Jensen at Borton Volvo. I told him my fair market price on the Internet. He did better than I expected. Makes me know that the management and manager are also in tune with the market. Andy found me the 'Triple Black' model C30 that I loved, on a shipping dock. I used to be an Audi IT owner. This car is so much more. Style, performance and features.
- Jonathan M., Eden Prairie
Dick was very kind. Everyone there was. They all greeted us even when Dick was not there and they knew he was our salesman. That was very nice and they were willing to answer questions. This was when we were in the shopping process. - Steven & Patricia S., New Ulm
The opportunity to travel to Sweden and take delivery of my new Volvo S40 was in itself an awesome experience. Throw in the savings on the MSRP, roundtrip airfare for two, and the option to add on a three day stay in Rome for an extremely reasonable price - how could I not take advantage of this offer? On top of that, it was easy to book the trip to fit my schedule. My great-grandparents emigrated from Sweden, so it was great to have the opportunity to pick up my car at the Volvo factory in Gothenburg and visit the areas of Sweden my family came from. Places like Smaland, Kalmar, Morlunda and Varmland are now real to me, rather than just names of some distant hard to pronounce places from long ago family history. When I completed the trip, I only had to drop my car off at the Volvo factory and everything was hassle free and taken care of from dealing with the excise taxes, import duties to the ride to the airport.
- Kevin L.
In May of '08 my wife, Susan, and I had the most memorable experience of our lifetime. We were priveleged to work through Mr. Thomas Wos and Borton Volvo to get our V70 Wagon just as we wished with all the equipment to our liking.
Volvo, from the signing of the contract, moved with remarkable efficiency and excellence to get us flight tickets to and from Gotenberg, splendid accomodations at a Radisson Hotel for the overnights, a marked tour with a map green-lined to Stockholm and back, reservations along the route at a discounted rate, every documentation needed for travel in country, and a delivery of the new car at the factory. The tour through the factory was astonishing. I never saw so many robots! We drove ours away with 18 miles on it and put another 1100 miles on it as we toured the parts of the country where my wife's ancestors lived in the ago.
We tell anyone who even thinks of buying a new car to investigate the Overseas Delivery Program of Volvo, and if they do so, I am convinced they too will have an experience that will last a lifetime.
P. S. Our V70 wagon is the fifth wagon for us in more than 30yrs. Our '95 one has 401,000 miles on it and looks showroom fine!
We would welcome any contact to answer questions about our trip and the new V70! Thanks to these most excellent people who make Volvos possible!
- Wayne S.
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Most friendly and easiest car buying experience of my life. No more German cars, sorry boys and girls. My sales representative was Andy Jensen at Borton Volvo. I told him my fair market price on the Internet. He did better than I expected. Makes me know that the management and manager are also in tune with the market. Andy found me the 'Triple Black' model C30 that I loved, on a shipping dock. I used to be an Audi IT owner. This car is so much more. Style, performance and features. - Johnathan M., Eden Prairie
Andy was very helpful, knowledgeable and enthusiastic. He was also very flexible: I dropped in without an appointment, and he easily juggled both my needs and the appointment's without my feeling that I was in the way. Both Andy and Pat were extremely patient and helpful in explaining the fmancing options. Overall, I couldn't have asked for a better experience. - Jacqueline M., Chanhassen
I came back to Borton because oflook ofthe XC60 and dealer's wonderful Service Department. It is the best I have ever experienced. - Janet L., Mpls.
Classy operation from stem to stem. Very well done. - Lauren A., Tacoma, Wa
Karleen Byrnes, my salesperson, was outstanding throughout the entire process. She found the exact car I wanted and had it brought the Minneapolis location for delivery, She was very informative and my the car buying process very easy, I would defmitely recommend Karleen and everyone at Borton to anyone! - Andrew P, St. Louis Park
Have always had a very good experience at Borton. That is why I have bought three Volvo's from them, rather than a dealer that is a lot closer. - Fred H., Woodbury
Everthing was timely, just what I wanted for a price I wanted to pay. Thank you for being there when I needed you.
- William J., Moorhead
Dick is a very nice person and knowledgeable about Volvo. We did not feel pressured and I like that.
- Bryan & Kristin N.
Excellent experience all the way around. This is the 5th Volvo I have purchased from Borton. Gene Kaganovsky is the best car salesman I have ever worked with. My wife and my son have purchased Volvo's from Gene as well and we are all extremely pleased. He is simply the best person in this profession, period.
- Bob B., Carver
Borton Volvo sales staff and service people are outstanding.
- David & Marcye J., Dassel
"In a word: INCREDIBLE! Volvo Overseas is INCREDIBLE! I would do it again in a heartbeat! Fabulous treatment from Borton to Sweden and back again. I absolutey love my car. I really wanted to show my colleagues and customers how wonderful they are to me by driving such a beautiful car, and my Celestial Blue C70 convertible is the perfect car. I can drive it everyday, even all winter, and I can hardly wait to put the top down again this Spring. The Overseas Delivery experience was an extra treat that made my Volvo extra special!"
- Kim G.
I bought my first Volvo in 1983, a new '84 244DL. Not a surprise to many Volvo owners, it still safely transports my kids between home and college every day. My last two car purchases have been new S40's through the Overseas Delivery Program with Borton Volvo. In 2005, we visited the Volvo Safety Center. In 2008, we got the Torslanda Factory tour. Both trips were experiences of a lifetime thanks to Borton Volvo. I look forward to giving these S40's to my kids (very soon), so we can go back and visit with the people that make the safest and finest cars in the world
- Frank F.
This is my second Volvo from Borton. I came back here because of the sales experience and service experience. I have always been very satisfied. Everyone is and has always been friendly and helpful. Thank you for restoring my faith in car dealerships. - Stermer
This dealership (The staff at Golden Valley, especially Mike, Vicki and Tim) are the reason I'm on my 5th Volvo!!!!!!!!!!!!!!!!! - Sheryl
Vicky is awesome and everyone is very nice - makes the service adventure easy :) - Lida
Wonderful service! - Bernard
As always!! - Heredia
Quicker than expected and makes the kids happy. :) - Mode
It ALL went well!! - Susan
Fast and great service - Thanks!!! - Dee
Adam is great to work with. - Shavonne
Always the best service at Borton - Iraheta
Borton Volvo had some really nice models but not in the color I needed. I appreciated the effort they made trying to find the right car. - Barone
My wife, Lynn, and I had a fantastic experience with the Volvo Overseas Delivery program. We were planning to make a trip over to Norway this past summer anyway, so the 2 free roundtrip tickets to Europe were a huge incentive for us. In addition, being able to drive the car throughout Norway for 2 weeks at no additional cost saved us even more money since we didn't need to rent a car. The process couldn't have been easier or more pleasant. We were picked from the airport in Gothenburg, taken to a very nice hotel (SAS Radisson), picked up again in the morning and taken to the factory. Everyone at the factory was extremely friendly, spoke perfect english, and fast--we drove out of there in our new Volvo in a little more than an hour. Two weeks later we dropped the car off at the factory and within 30 minutes, we being driven back to the airport. Our car arrived 6 or 7 weeks later at Borton Volvo in Minneapolis. We do this again in a heartbeat. While we were at the factory in Gothenburg, we got a sneak peek at the new XC60. Lynn has already decided this is going to be her next car!
- Brian
"My wife and I found the international delivery program to be absolutely outstanding. We were able to pick out the exact model that we wanted, get a great flight from SAS airlines, and have a wonderful trip in Sweden driving our new Volvo throughout the country side. Upon telling our friends about the trip, they wonder what the 'catch' is. There is none. We would highly recommend this route to obtaining a Volvo."
- Paul, Melissa, and Zoe O.
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Excellent service, courteous, capable, consistent. The excellence you become accustomed to here at Borton Volvo. And when your paying your monthly payment you recall why you chose Volvo. Its not just a ride it's the service. - Margulies
I'm basically glad I purchased my Volvo from Borton .You guys are classy and stand behind your work :) - Jessica
As always you are all very professional and helpful! - Grace
From my first visit to Borton Volvo Gene has been great to work with. He has gone out of his was to ensure my experience was superior. He always followed up and kept his word. I would recommend Gene and Borton Volvo to anyone.. - Lauren
Service is always friendly, fair and quick. Excellent service is rare to find nowadays. The personal high level of service in addition to the work itself. The service I receive regularly on car maintenace kept me in a Volvo on my last car purchase decision! - Becky
Great as always, They got me in on the same day, explained everything. Thank You. - Tracey
They resolved my issue quickly, Thank you Borton!! - Martha
Gene is very knowledgable, personable, responsive and professional. He was very fun to deal with!! - Delois
Mike always help and take care of the issues. We have 2 Volvo's and love them!! - Detra
Gene is one of the best -maybe the very best car people I have ever dealt with, knowledgable, courteous, effiecient. Quickly to the point with a fair deal. - Keli
Great Place Need to go again and recommend all my friends. this was my 1st visit since moving into the area - did all they could to help me. really nice place, clean washrooms, smiling faces. this is what all dealerships should be like. my volvo was handled with care , i was followed up promptly by tim. tim went out of his way to keep me informed and the price was very competitive. after moving into the area from boston i wish they could follow me back to boston. i am here on a temporary position - if they treat a transplant like this i can only wonder what regular customers who purchased from them receive - Dorie
Take advantage of the overseas delivery- you won't regret it! I have had 2 XC90's in the past and I just took delivery of the new XC60 in Sweden! What an experience, we stayed for a total of 11 days, 5 of which we drove our new car. We love, love, love this car. I have not always had a good experience with the service dept, but in the long run I do recommend Borton Volvo over Kline Volvo, in the Twin Cities area. If you buy a new Volvo, make sure you ask about the overseas delivery option - you save thousands off the bottom $ you'd pay on the lot and get free airfare for two and 1 or 2 nights lodging and all airport transfers (to and from hotel too) lunch at the Volvo Factory Delivery Center and tour of the factory. Not to mention the memories you'll have from your trip. The sales staff is very helpful, and our sales person is Mark Fuzzy. He has sold us our last 3 cars and is very knowledgeable. - Diane
Not bad. First, the bad news: They performed some work on my V70XC and it then began overheating. I drove it back, where they discovered the mechanic had left a hose disconnected and several sockets inside the engine bay. Oopsy! The good news: They apologized profusely, and extended the warranty on the car. That is rare. The service has been decent, albeit expensive (Swedish: "Mycket dyrt!")...but it's a Volvo! The best part is they aren't pushy or rude...like they're doing you a huge favor by just being there for you. - Mark
Fast service at Borton Volvo!! - Shanon
I had my S60R in for service last Friday to replace the headlight assembly. Needless to say, the most expensive headlight I ever had replaced! Anyway, I drove my car less than 15 miles home that evening. Then next morning I go to use my car and it is running very rough, has no power and is getting warning messages about needing engine service. Having just spent a lot of money for a headlight on a car that now can't do better than 20 MPH I was pretty frustrated. I had the car towed to the dealership and you took care of the trouble for free! This, even after learning the problem was most likely not caused by the recent work but just coincidence. You even paid the towing charge. All this because I have been a loyal customer. Thanks. You have shown me that you are a trustworthy and classy organization. - 9530
Pleasant, non-aggressive, straightforward sales staff. They worked well with my lender and were on top of all the paperwork. Fantastic, seamless experience! Oh, and they make great deals without having to haggle. I got a much better quote than I did with 'the other guy'. Ask for Misti...she is awesome. - Karyn
great place -Need to go again and recommend all my friends. this was my 1st visit since moving into the area - did all they could to help me. really nice place, clean washrooms, smiling faces. this is what all dealerships should be like. my volvo was handled with care , i was followed up promptly by tim. tim went out of his way to keep me informed and the price was very competitive. after moving into the area from boston i wish they could follow me back to boston. i am here on a temporary position - if they treat a transplant like this i can only wonder what regular customers who purchased from them receive - Kristin
Surprising first visit Hassle free visit, with courteous staff who didn't try to sell needless service. - Steven
I purchase a new car every couple years (two cars, lease new each time). I have never had an experience as positive as this one. Gene was friendly, bright and shot very straight. His boss, Jason, completed the deal (it was Gene's day off) with zero pressure and lots of information. The next day, it turned out we had a disconnect on the disposition of the old vehicle (Infmiti). Jason made it right with zero hassle and in record time. I am very impressed with this dealer and these people!
- David H., Minneapolis
Tristan was amazing and far exceeded my expectations. He knew everything about the vehicle including all of the technology. This was my best car buying experience to date. I will recommend Tristan and Borton Volvo to my friends!
- Derek D., Minneapolis
Tristan Grobel is an outstanding professional at Borton Volvo. He is the reason I continue to return to this dealership.
- Jennifer B., Plymouth
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